5 Major Industries Influenced By FSM Software
What Is Field Service Management?
Field service management is a system that allows ventures to manage task deployment responsibilities that include but aren’t limited to – collecting user complaints, scheduling field workers, managing resources, billing, etc.
When there’s a leaky faucet in your house, you call a plumber. A field service management company manages this plumber, alongside many other technicians and takes care of a number of requests like yours!
What Are FSM Software?
To carry out a typical set of field service management activities manually can be a painstaking process. Collecting user complaints on Excel, calling field technicians one by one and having them tend to the requests, billing customers manually – these things take a lot of time, and in the FSM space, time is equivalent to money. If you take too long to finish one order, you are keeping yourself from succeeding. When you can manage multiple orders with ease, you will be able to see better profits.
FSM tools help businesses make the day-to-day activities of field management seamless. They automate a majority of the work and allow the business to focus better on growth. A simple comparison for this would be between managing customer orders manually in spreadsheets and letting a field service management software collect them and assign them to workers automatically. Clearly the latter works better! Equipped with the right FSM tool, many businesses are able to eliminate the problems that keep them from scaling.
Here are the 5 main industries that will best benefit through FSM software:
1. Electrical Businesses
When it comes to running an electrical business, technicians are required to have a wide skill-set. The success of any FSM business boils down to the efficiency of the field workers and the seamlessness of availing said service. A good electrical business should make their customers’ experience better by making every process from placing a request to billing efficient. And this is possible when the right FSM software is employed!
Having an FSM software also helps better the experience field workers have, by providing them with means to navigate hassle-free and bill customers easily. Additionally, this ensures that field technicians are able to finish more orders, thereby bringing in more revenue.
2. Plumbing Industries
Plumbing industries rely a lot on resources. Be it spanners or large PVC pipes, as a plumbing business, you will need an FSM software mainly for efficient resource management. Field jobs often require a lot of adept warehousing and inventory management. While this is doable manually, it’ll be too taxing. However, when backed by a software like QuikAllot, field technicians will be able to manage their inventory easily.
Succeeding as a plumbing business requires that you be able to manage multiple customer orders simultaneously without delay. Customers are not likely to wait when their faucet is leaking! Having a field service management software for your venture ensures that you are able to dispatch technicians without delay.
3. Telecom Ventures
Telecom industries have a lot of heavy lifting to do today. The backing of a stellar FSM software like QuikAllot will help your telecom venture carry out orders blazing fast! There is always a sense of urgency when it comes to telecom requests, and your venture will be able to get back to customers swiftly with the right software.
4. Delivery Businesses
On-demand delivery businesses are on the rise. From food ordering to delivering groceries, a number of similar services are gaining traction in the markets. Running a delivery business is more intense when compared to other services, because the frequency of customer orders will always be high. Several hundred customers will place food orders, and your venture must be equipped enough to cater to their requests.
5. Equipment Maintenance
As an equipment maintenance business, your main responsibilities include managing assets, meeting customer requirements swiftly, providing quality service and ultimately boosting your ROI. This is why a field service management software is essential. It helps you handle customer requirements without any hassle and ensures your technicians have a convenient time on the field.
Augment your business with the right tool, and you won’t have to worry about scaling ever again! Try QuikAllot for your business today. One of the leading Field Service Management Software, QuikAllot comes equipped with facilities that will make managing your business a smooth process. Try it free today, call us and book a demo!