Impacted by the advanced technologies, field service management has gone through several transitions in the last two decades. Whiteboard scheduling, paper documentation, making several calls to technicians just to know their availability and job status are all gone.
FSM Market: Global Statistics & Forecast
The implementation of field service management tools is estimated to shoot up for the upcoming years. The global market for FSM software reached $2.9B in 2018 and is expected to reach $5.7B by 2023 with a 15.0% CAGR. 61.0% of field work organizations track customer satisfaction.
Running an electrical services business is tough at lean times. Electrical businesses from small to large enterprises face several challenges in growing their business. Few businesses are successful enough in expanding business and increasing the business bottom line.
Automating workflows has proved to improve the efficiency of field service businesses. A plethora of field service organizations have implemented Field Service Management (FSM) programs to optimize workflows, increase productivity, and improve revenue.
Expert Guide For Choosing The Best Work Order Software in 2021
Switching to work order management software is no more an option for field service organizations.