Manage your Field Service Team Efficiently
Field Technician App
Access assigned jobs, equipment, and review job status anytime. Route mapping to the customer site, image capturing of work done, and many grips the technician app upper hand to exalt the work efficiency and productivity of technicians on the go.
Scheduling & Dispatching
With QuikAllot’s incredible technology, it is easy finding the nearest technician to a job site and scheduling jobs. The dispatch is swift, efficient and smooth.
GPS Tracking
GPS tracking helps monitor field technician location to ensure that there’s no delay in reaching the job site.
Timesheets
Maintain detailed timesheets of the time spent on jobs, without having to trouble yourself with piling paperwork.
Reporting
Reviewing performance is easy with the detailed and intuitive interface QuikAllot’s dashboard comes with. QuikAllot generates in-depth reports to help you monitor your business effectively.
Offline Storage
Customer data, job status, feedback, etc. generated by field technicians in the absence of internet gets stored offline securely and gets auto-synchronized once the internet is back on.
eSignature
eSignatures help customers authenticate their transactions and confirm the quality of services availed.
Photo Capturing
QuikAllot comes with a before-after photo capturing facility to help ensure that customer tickets aren’t closed before the problem is solved, thereby improving customer experience and satisfaction.
Notifications / Alerts
Technicians receive push notifications regarding job details and can deal with the job at hand punctually.
Streamline your Workflow to Maximize Efficiency
Automated Job Creation
Job details are created automatically from customer emails through QuikAllot’s Outlook Integration. This saves a lot of time and boosts your workflow.
Work Order Management
Our work order software solution can create and manage work orders effectively. Simplify all work order process from start to end, eliminate manually submitting work orders, collect all work completed feedback, track real-time status updates of a job anytime in a centralized dashboard.
Route Tracking History
With QuikAllot, your business is able to manage every field technician’s past record efficiently. Store your technicians’ route data seamlessly for future use! Use the stored route data from anywhere, at anytime.
Quotes
Generate a quotation with service, materials, and other charges and send it to customers effortlessly and in a flash! Overseeing and monitoring your job profitability in real-time is paramount to a beneficial field service business.
Invoicing
QuikAllot generates detailed invoices, giving customers a completely transparent bill.
Inventory Management
Our award-winning software creates, tracks multi-item purchase orders, and manage all spares in the myriad of warehouses without extensive manual backing. Assign needed spares to your technicians facilely and record the inventory’s salubrious condition anytime.
Extensive, Thorough, End-To-End Business Management
AMC Management
With QuikAllot, AMC Management becomes incredibly seamless. Send out timely reminders to customers and give them an impeccable AMC experience.
Customization
Configure all elements from custom fields to regional settings, customize QuikAllot completely to fit the needs of your business.
Integration
QuikAllot integrates operations management with your QuickBooks, CRM, and other tools to make your business perform better.
Customer Portal
Customers can raise complaints with just a few clicks and have a technician dispatched to their location in no time! QuikAllot comes with a dedicated customer portal, to help users get their problems sorted swiftly.
Team Management
Manage your field service management business efficient by managing your teams effectively. Be it managing field technicians or administrative executives, QuikAllot lets you manage internal teams hassle-free.
Customer Management
Manage customer information and work order history with QuikAllot’s adept customer relationship management (CRM) facilities. All customer and service data is updated regularly and you can track it without any hassle.
Dashboard
The portal that holds all the information, QuikAllot’s dashboard provides a crisp overview of the information at hand. Pending orders, job status, payment details and so on can be monitored smoothly.
Messaging
Customers will get real-time job status updates and invoice details via email and SMS, and will be able to communicate with technicians through SMS.
Data Security and File Storage
Your data is secure in our hands. With the convenient storage space we provide, you need not worry about safety and data storage.