Features for Enhancing Field Service Management
Scheduling & Dispatching
With QuikAllot’s incredible technology, it is easy finding the nearest technician to a ticket site and scheduling tasks. The dispatch is swift, efficient and smooth.
Mobile Apps
Establish and ensure communication with field workers through a dedicated Android and iOS app. Customers will also be able to experience the ease of availing FSM services through our amazing hybrid mobile app which is in development.
GPS Tracking
GPS tracking helps monitor field technician location to ensure that there’s no delay in reaching the job site.
Job Costing
You can track job costs conveniently through the QuikAllot software. QuikAllot provides real-time costs that sum up service charges, material costs and other task expenses instantly.
Invoicing
QuikAllot generates detailed invoices, giving customers a completely transparent bill.
Inventory Management
Inventory management feature is designed to track parts & materials used for small and large projects.
Customization
Configure all elements from custom fields to regional settings, customize QuikAllot completely to fit the needs of your business.
Automated Task Setup
Task details are created automatically from customer emails through QuikAllot’s Outlook Integration. This saves a lot of time and boosts your workflow.
Project Management
QuikAllot lets you manage each aspect of a work order in-depth. You can monitor task status, time details, communication and feedback.
Task Management
QuikAllot lets you micromanage various orders, monitor their status and customize the interface as per your business needs.
Integration
QuikAllot integrates operations management with your QuickBooks, CRM, and other tools to make your business perform better.
Customer Portal
Customers can raise complaints with just a few clicks and have a technician dispatched to their location in no time! QuikAllot comes with a dedicated customer portal, to help users get their problems sorted swiftly.
Contract Management
QuikAllot’s easy-to-use contract management tool helps you to manage your preventive maintenance and service level agreements efficiently and it allows you to automate planned maintenance, work orders, and invoices.
Dashboard
The portal that holds all the information, QuikAllot’s dashboard provides a crisp overview of the information at hand. Pending orders, task status, payment details and so on can be monitored smoothly.
Team Management
Manage your field service management business efficient by managing your teams effectively. Be it managing field technicians or administrative executives, QuikAllot lets you manage internal teams hassle-free.
Customer Management
Manage customer information and work order history with QuikAllot’s adept customer relationship management (CRM) facilities. All customer and service data is updated regularly and you can track it without any hassle.
Timesheets
Maintain detailed timesheets of the time spent on jobs, without having to trouble yourself with piling paperwork.
Reporting
Reviewing performance is easy with the detailed and intuitive interface QuikAllot’s dashboard comes with. QuikAllot generates in-depth reports to help you monitor your business effectively.
Offline Storage
Customer data, job status, feedback, etc. generated by field technicians in the absence of internet gets stored offline securely and gets auto-synchronized once the internet is back on.
eSignature
eSignatures help customers authenticate their transactions and confirm the quality of services availed.
Photo Capturing
QuikAllot comes with a before-after photo capturing facility to help ensure that customer tickets aren’t closed before the problem is solved, thereby improving customer experience and satisfaction.
User Access Permissions
Customize to a great extent the accessibility of QuikAllot internally, within your FSM Company.
Messaging
Customers will get real-time job status updates and invoice details via email and SMS, and will be able to communicate with technicians through SMS.
Notifications / Alerts
Technicians receive push notifications regarding task details and can deal with the job at hand punctually.
Data Security and File Storage
Your data is secure in our hands. With the convenient storage space we provide, you need not worry about safety and data storage.
