How An FSM Software Can Help Your Cleaning Service Venture Grow
As a company that provides cleaning services, there are several categories to consider when you want to expand your venture internally and externally. Field service management is a domain that values efficiency over all else.
Competitors are on the rise, and to take your firm a step ahead, digitization is paramount! With software and apps becoming a trend, your venture can employ field service management software to see rapid growth. Facilities like GPS tracking, convenient resource allocation and swift job deployment, your cleaning service management venture can reach new heights!
Here are 5 stellar benefits of using FSM software for your cleaning business:
1) No Tiring Paperwork
When you run a business with several on and off-field executives and a number of customers to tend to, maintaining data physically can become taxing. The manual approach is to take down customer information, executive data, job details and all such related pieces of info down on records or notebooks. This approach makes it difficult to retrieve and manage said data! Eliminate this hassle with QuikAllot; this amazing FSM software comes with digitized data storage. With both online and offline storage, this tool allows you to store data no matter where you are, and retrieve it with ease!
2) Seamless Job Scheduling, Managing And Invoicing
These three aspects are at the crux of field service management. Job scheduling is typically a time-taking process. An executive has to take calls from customers, gather the necessary information, take down the problem site and then communicate the same to an on-field worker. With field service software like QuikAllot, the job scheduling process is done within the matter of a few minutes! Similarly, managing the tasks and tracking the job is something that is of paramount importance. QuikAllot enables field management businesses to avail real-time information and communicate it with the customers in an instant. This makes both the office-side and customer experience times better. And last, but far from the least, invoicing; billing has to be clean, transparent and swift – from a customer’s perspective. QuikAllot does just that! This impeccable tool gives you the necessary billing speed, and generates the invoice with no delay, allowing customers to enjoy a hassle-free transactional experience.
3) On-Field Executive Comfort
On-field executives need comfort just as other professionals do. When the site location or job updates aren’t delivered on time, it only becomes a waste of their efforts. Job assigning, location detail provision, resource allocation and other such tasks have to be carried out promptly, to ensure the executives face no problems midway through the job. QuikAllot comes equipped with modules to deal with and eliminate any trouble faced on-field! With a backend app for field workers, they can avail the necessary details without having to call and rely on the office professionals. FSM software will let them reach the site on time through GPS tracking, and deal with customer requirements seamlessly.
4) Cater To Immediate Request
Urgent requests are something no one is planned for. Even in your cleaning venture, you will often see a lot of customers raising requests in the last minute! You have to be equipped to deal with these demands. Customer satisfaction is the key to running a successful field service management venture! QuikAllot comes equipped with the best of facilities to tackle urgency. With this software by your side, you can tend to the most urgent of tasks without any problems.
5) Better Customer Management
The final step you have to cross to see success in the world of field service management is to provide top-notch customer support. Several ventures fail in this step. Right from answering small customer-raised queries, to taking long calls – everything earns you a good reputation. QuikAllot helps you manage customer information, deal with queries and ensure they have a pleasant experience altogether!
The right cleaning service software can make all the difference to your business. With a plethora of facilities to avail from, QuikAllot ensures to equip you with the best of tools for everything from job assignment all the way to billing! Get your hands on this world-class field service software today, and enhance your venture completely! Contact us now to book a free demo!