The record shows that the market size of the field service management software industry has hit $1.7bn revenue in 2021 with a yearly development of 10.1%. Are you dazed?
Running field service management is a tedious task in any given situation. Leading people in any effort needs a balance between inspiring them to move forward and ensuring they’re doing so correctly and at the right pace.
When you order pizza, the process is so convenient. You call the shop, tell your choice and they deliver it to you piping hot. There is a lot of field service management involved here. Likewise, when you want to get your leaking sink fixed or a new window installed, you reach out to plumbers and carpenters. As a plumbing or carpentry business, managing orders on calls will become a difficult ordeal.
Field service management is a booming industry and to be a successful FSM business requires you to be incredibly adept in your approach. From equipping customers with a neat mobile app to providing your workforce with the necessary digital tools for more field efficiency, there are a lot of challenges you’ll face without the right technological backing.
What Is Field Service Management?
Field service management is a system that allows ventures to manage task deployment responsibilities that include but aren’t limited to – collecting user complaints, scheduling field workers, managing resources, billing, etc.