There are many when it comes to the service delivery business in general. Working hours, technician efficiency, equipment, KPI, and a lot more other big data. If you’re not generating enough money in your FSM business, then changes need to be made in your business system with an immediate effect.
Automating workflows has proved to improve the efficiency of field service businesses. A plethora of field service organizations have implemented Field Service Management (FSM) programs to optimize workflows, increase productivity, and improve revenue.