As today’s medical equipment industries realize the value of delivering customer experiences that engage and delight, one place accepting augmented attention is field service. However, the field service department is rampant with challenges from material and medical equipment shortages, ineffective service management, monitoring spare parts performance, or reducing waste.
Every field service industry would sign with their customers an agreement of AMC (Annual Maintenance Contract) for repair and maintenance of product or property where they charge some amount from the clients for a specified product or for a fixed time. It is offered by the service management organizations or other manufacturer companies after the sale is done and from these practices, the businesses can able to retain the customers for a prolonged period.
How unstoppable were we, an invisible villain turned the world upside down? We were unpredictable and tirelessly working towards the better tomorrow until the opponent started invading us during late 2019.