Top 6 Field Force Automation Trends You Must Follow in 2022 to Tower Your Service Management Business
The past few months have not been simple for organizations giving field service.
Since their work is viewed as crucial, staff had to go out and work even in the pandemic season. Service-based industries needed to guarantee their staff felt safe through a pandemic. They needed to ensure that enough income was spilling despite a financial stoppage around the world.
Impacted by the advanced technologies, field service management has gone through several transitions in the last two decades. Whiteboard scheduling, paper documentation, making several calls to technicians just to know their availability and job status are all gone.
FSM Market: Global Statistics & Forecast
The implementation of field service management tools is estimated to shoot up for the upcoming years. The global market for FSM software reached $2.9B in 2018 and is expected to reach $5.7B by 2023 with a 15.0% CAGR. 61.0% of field work organizations track customer satisfaction.
How unstoppable were we, an invisible villain turned the world upside down? We were unpredictable and tirelessly working towards the better tomorrow until the opponent started invading us during late 2019.
After a long discussion with yourself, you have come to the conclusion that your venture needs field service management software. Given today’s swiftly moving, digitized world, the need for one is indeed high.